Shipping Details:

• Most order will be shipped 24 to48 hours of receiving them.

• All orders place on Friday will be shipping the following Monday or the next business day if a holiday is the next day.

• All Special order pieces will be shipped upon arrival of the product to Laxland Sporting Goods or as requested by the purchaser (ex. Drop shipped to your location)

• All orders placed over the phone must be accompanied with a credit card purchase via the phone; upon approval of the transaction your items will be shipped.

• Customer has 3 business days to report any missing or damaged parts from date of receiving any merchandise.

• Shipping time is calculated by BUSINESS DAYS, and does not include Saturdays, Sundays, and/or FEDEX/UPS shipping holidays.

• If you are looking for overnight shipping or another other than ground shipping please contact Laxland Sporting Goods at 513.794.9600.

  • Your order will be treated as a phone order.

Damaged/Lost/Delayed Shipments:

• Laxland Sporting Goods is not responsible for items that may be damaged, or lost by the shipping company, or “carrierâ€� (FedEx, UPS, USPS) All products and packaging should be carefully inspected upon receipt and any damage should be brought to the carrier’s attention. Please contact Laxland Sporting Goods to alert them about an issue with the shipping. If necessary Laxland Sporting Goods will also contact the shipping company.

• Laxland Sporting Goods has no control over the timeliness of the shipments and cannot be held responsible for any delays cause by the carrier.

Non Defective Returns:

• All non defective equipment can be returned for full credit of the merchandise within 30days of purchse. The following guidelines must be met for consideration of return.

  • Must contact the office within 30 days of purchase. We do not accept returns after 30 days. No exceptions unless authorized before purchase.

  • All returns much be post marked within 5 business days from the issue of notification with company.

  • Equipment must not be altered, worm, spoiled or tampered with in attempts to modify.

  • If there is a tag present with the item, it MUST still be attached.

  • All returned merchandise must be in original carton with all manufacturers included accessories, manuals and instructions. Missing accessories will result in a void on the return or refund.

• Credits will be posted to the appropriate account within 14 business days of receipt of the returned equipment. Packages should be mailed to the address below.

  • Laxland Sporting Goods
    5149 Kennedy Avenue
    Cincinnati, Ohio 45213

• If you have any questions please feel free to contact Laxland Sporting Goods.

Defective Equipment

• Any good which proves to be defective within 30 days of delivery may be exchanged for replacement of the same model. After 30 days of equipment warranty is only valid through the manufacturer only. The following guidelines must be met for consideration of return.

  • Contact our office at 513.794.9600 to notify of the defective equipment. No return merchandise will be accepted without prior notification of return.

  • All defective returns must be post marked within 5 business days from the notification made with the company about the item.

  • All returned merchandise must be in original carton with all manufacturers included accessories along with any possible manuals or instructions. Missing accessories will result in a void of the return as a whole.

  • If merchandise returned as defective proves not to be defective a representative will contact the customer to either send the unit back to the customer or restock the item.

Please Note:

• A customer has 3 business days to report any missing or damages parts from date of delivery. All defective reshipments will be sent UPS Ground. Customers can upgrade the defective reshipments at their cost upon request.

• A customer (purchaser) is responsible for all returns shipping regardless of reason of return. We recommend placing insurance on return shipments. Laxland Sporting Goods is not responsible for any lost or stolen return packages.

  • Please send all shipments to the following address:

    • Laxland Sporting Goods
      5149 Kennedy Ave.
      Cincinnati, Ohio 45213

• Properly returned defective merchandise will be replaced without a charge as long as the parts, accessories, and manuals are returned in proper fashion. Any merchandise that arrives damaged requires special attention. In this event, please call immediately. If you have any questions please contact Laxland Sporting Goods at 513.794.9600.

PLEASE NOTE THAT ALL EQUIPMENT AND PRODUCTS MUST BE IN THE ORIGINAL BOXES OR CONTAINER WITH ANY TYPE OF INSTRUCTIONS AND ACCESSORIES IN ORDER TO ACCEPT RETURNS. THE ITEMS MUCH ALSO BE IN ITS ORIGINAL CONDISTION MEANING UNSUED AND PRICE TAGS STILL ATTACHED.